They then reboot the machine and boot from their Windows cd. They begin by deleting the primary partition on the boot drive and then formatting with NTFS. They go through the entire windows load with out incident.
Finally in windows they go to My Computer only to see that the external drive is no longer accessible.
Never leave any drive, except the one you are installing windows too, connected to the machine while you are reloading Windows.
There are 2 different problems here:
- The drive still has a drive letter but it will throw the error “The drive is not formatted would you like to format it now?”.
- The drive has no drive letter at all and in Disk Management it will say the drive is unallocated or raw.
If you are restoring Windows because of a hard drive failure, you may need hard drive recovery.
Don’t use Windows restore CD’s if your hard drive is clicking, or isn’t seen by the BIOS.