Workaround for webcam problems in Windows Live MessengerWe’ve heard that a small number of you are experiencing audio and video problems with your webcam after installing the latest version of Windows Live Messenger. After looking into this, we found that for users who are seeing error code 0x8AC70013 or 0x8AC70202, this may be caused by an incompatibility with McAfee Site Advisor.
McAfee is working on a patch to fix this, but until it becomes available, if you’re having audio or video problems with the new version of Messenger and are running McAfee, McAfee has posted a workaround on their Site Advisor program to fix this problem. For more info, please see the McAfee FAQ here: http://service.mcafee.com/faqdocument.aspx?id=TS100601
Thanks,
The Windows Live team
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