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Thursday, February 21, 2013

Malware Removal

Malware Removal Forum Guidelines and Rules
Please download MGA Diagnostic Tool and save it to your Desktop.

  • Double click on MGADiag.exe to run it.
  • Click Continue.
  • The program will run. It takes a while to finish the diagnosis, please be patient.
  • Once done, click on Copy.
  • Open Notepad and paste the contents in the window.
  • Save this file and copy/paste it in your next reply.
Step 2
Please download OTL by Old Timer and save it to your Desktop.
  • Double click on OTL.exe to run it.
  • Under Output, ensure that Standard Output is selected.
  • Under Extra Registry section, select Use SafeList.
  • Click the Scan All Users checkbox.
  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- span="" style="font-style: italic;">Will be opened
  • Extra.txt <-- span="" style="font-style: italic;">Will be minimized
  • Please post the contents of these 2 Notepad files in your next reply.
  • MalWare Removal University

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