Malware Removal

Malware Removal Forum Guidelines and Rules
Please download MGA Diagnostic Tool and save it to your Desktop.

• Double click on MGADiag.exe to run it.
• Click Continue.
• The program will run. It takes a while to finish the diagnosis, please be patient.
• Once done, click on Copy.
• Open Notepad and paste the contents in the window.
• Save this file and copy/paste it in your next reply.

Step 2
Please download OTL by Old Timer and save it to your Desktop.

• Double click on OTL.exe to run it.
• Under Output, ensure that Standard Output is selected.
• Under Extra Registry section, select Use SafeList.
• Click the Scan All Users checkbox.
• Click on Run Scan at the top left hand corner.
• When done, two Notepad files will open.
  
  • OTL.txt <-- span="" style="font-style: italic;">Will be opened

Extra.txt <-- span="" style="font-style: italic;">Will be minimized

Please post the contents of these 2 Notepad files in your next reply.

MalWare Removal University